Frequently Asked Questions
Where Do Oxleas Tree Care Operate?
Oxleas Tree Care provides professional tree surgery services across Kent and South East London. We regularly work for homeowners, businesses, estates and local authorities throughout the surrounding areas.
If you require tree removal, tree pruning, stump grinding, hedge trimming, tree surveys or planting, our experienced tree surgeons are happy to travel to your location.
What Should I Do If A Tree Is Affecting My Property?
If a tree is leaning, damaging structures, or its roots are affecting foundations, it is important to seek professional advice.
Our team can inspect the tree and recommend the safest solution, whether that is pruning, crown reduction or removal. If the tree belongs to a neighbour, it is always best to discuss the issue with them first before taking action.
What Is A Tree Preservation Order (TPO)?
A Tree Preservation Order (TPO) protects certain trees because of their environmental or public value.
If a tree has a TPO, permission from the Local Planning Authority is required before any work is carried out, including pruning. Our team can advise you on the process and help guide you through the application if required.
Can You Work On Commercial Or Development Projects?
Yes. Oxleas Tree Care regularly works on commercial sites, housing developments, schools, estates and public spaces.
We provide reliable tree management services including surveys, maintenance programmes, tree removal and safety inspections.
What Is The Difference Between Tree Removal And Stump Grinding?
Tree removal involves safely dismantling and removing the entire tree above ground level. This may be necessary if a tree is diseased, damaged, unstable or obstructing a structure.
Stump grinding is carried out after removal to grind the remaining stump below ground level. This allows the area to be reused for landscaping, turfing or paving.
Do You Offer Contract Work?
Yes. We work with domestic customers, commercial properties, property managers and estates on both short-term and long-term maintenance contracts.
Regular tree maintenance helps keep sites safe, tidy and compliant.
Do Mature Trees Require More Care?
Mature trees require careful maintenance to remain healthy and safe. They often need regular inspections, selective pruning and monitoring for disease or structural issues.
Our experienced tree surgeons can assess mature trees and recommend appropriate care.
When Is The Best Time To Carry Out Tree Work?
Different types of tree work are suitable at different times of the year. For example:
- Pruning may be carried out during dormant seasons
- Tree removal can usually be done year-round
- Tree planting is best during cooler months
If you are unsure, our team can advise you on the best timing for your specific tree.
Do I Need Permission To Work On A Protected Tree?
Yes. If a tree is protected by a Tree Preservation Order or located within a conservation area, permission must be obtained from the local council before work begins.
Approval typically takes around 6–8 weeks. We can assist you with guidance during this process.
How Do You Provide Quotes?
We provide free site visits and written quotations. One of our tree specialists will inspect the tree, assess safety considerations, access and equipment required, and provide a clear and competitive quote.
What Happens To The Wood, Logs And Tree Chippings?
After completing tree work, we ensure the site is left clean and tidy.
All wood, branches and chippings can be removed from site, or if you prefer, we can leave logs for firewood or garden use.
Are You Fully Insured?
Yes. Oxleas Tree Care holds £5 million public liability insurance along with employer’s liability cover. This ensures protection for both our team and our customers during all tree surgery work.
Are Your Tree Services Environmentally Responsible?
We always aim to operate in an environmentally responsible way.
All green waste is recycled wherever possible, and we work carefully to protect surrounding wildlife and plants during tree work.
Can You Work On Trees In Difficult Locations?
Yes. Our experienced tree surgeons regularly work on large trees, confined spaces, and hard-to-reach areas.
Using specialist climbing techniques and equipment, we can safely manage trees even where access is limited.
Can Tree Work Be Carried Out Outside Normal Working Hours?
Where necessary, we can arrange out-of-hours work or emergency call-outs to deal with urgent tree issues such as storm damage or hazardous trees.
Do You Offer Emergency Tree Services?
Yes. If a tree has fallen or become dangerous due to storms, strong winds or structural damage, our team can respond quickly to make the area safe and remove the hazard.
Do You Provide Tree Surveys?
How Long Does Tree Work Usually Take?
The duration of tree work depends on the size, condition and location of the tree. Smaller pruning jobs may take a few hours, while larger removals may take a full day or longer.
If you need expert advice or would like to arrange a free quote, contact Oxleas Tree Care today and speak to one of our experienced tree surgeons.